1. Cookie Policy Overview
Showdownsupper uses cookies and similar tracking technologies on https://showdownsupper.com to provide a smooth browsing experience, support secure reservations, and understand how guests interact with our supper club, menu, lounge and events content.
This policy outlines the types of cookies we use, why we use them, and how you can manage your preferences. It is designed to align with Australian privacy requirements, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, as they relate to the use of cookies and similar technologies.
Where cookies collect personal information, our Privacy Policy explains in more detail how that information is handled, stored and protected.
2. What Are Cookies?
Cookies are small text files that are downloaded to your device when you visit a website. They allow the site to recognise your device and store certain information about your session or preferences so that your experience is more consistent and efficient.
Modern web browsers store cookies and send them back to the originating website on each subsequent visit, or to another site that recognises the same cookie. This technology is widely used to enable core website functions, remember user choices, and measure how digital services are used.
First-party vs third-party cookies
First-party cookies are set directly by showdownsupper.com. They support essential functions such as keeping your reservation session active as you move between pages like the Menu, Lounge, Events and Contact sections.
Third-party cookies are set by domains other than showdownsupper.com, such as carefully selected analytics or measurement providers. These help us understand aggregate visitor behaviour and improve the performance and design of the website.
In addition to cookies, we may use similar technologies such as pixels or tags that perform comparable functions, for example to measure page performance or confirm that an enquiry form has submitted correctly.
3. Why We Use Cookies
We use cookies on showdownsupper.com for a limited set of purposes that support a refined, reliable and secure experience for guests exploring our menu, lounge, private dining and reservation offerings.
- Session and security management: to maintain your session as you navigate between pages, help protect forms from misuse, and keep the website functioning as expected.
- Performance and analytics: to understand how visitors discover, browse and interact with our content so we can refine layout, navigation and information architecture over time.
- User preferences: to remember choices such as cookie consent selections, preferred language region, or previously acknowledged notices so you do not need to re-set them each visit.
- Service optimisation: to ensure that key actions such as table enquiries and contact requests are reliable, responsive and available when you need them.
We do not use cookies to profile individuals in a way that is inconsistent with this policy, nor to promote any online wagering or similar activities. Our focus is on delivering an elegant, reliable and privacy-aware digital companion to our real-world supper club and lounge.
4. Types of Cookies We Use
The cookies used on showdownsupper.com generally fall into the following categories:
Strictly necessary cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as navigating between pages, submitting enquiry or reservation forms, or adjusting privacy settings.
Without these cookies, core features such as secure form handling and basic navigation may not work correctly. Because they are required for the service you request, consent is not sought for these cookies.
Performance and analytics cookies
Performance cookies help us understand how visitors use showdownsupper.com so we can improve speed, structure and content. They collect aggregated, de-identified information such as which pages are visited most often and how guests move around the site.
These cookies do not directly identify you. Where required, we request your consent before enabling analytics cookies, and you may withdraw that consent at any time using the tools described below.
Functionality cookies
Functionality cookies allow the site to remember choices you make, such as acknowledging our cookie banner, preferring certain viewing options, or re-opening a particular section you recently visited.
These cookies aim to make your visit feel more seamless and tailored, while remaining modest in scope and respectful of your privacy.
If we introduce additional cookie categories in the future (for example, for enhanced on-site personalisation), we will update this policy and, where required, seek your consent before they are used.
5. Managing Your Cookie Preferences
You remain in control of how cookies are used on your device. There are several ways you can manage, limit or disable cookies when visiting showdownsupper.com.
Using our on-site banner or controls
When you first visit the site, you may see a cookie banner or notice explaining our use of cookies and linking to this policy. Where optional cookies are used, you will be able to accept or reject them, or to adjust your preferences in more detail.
If you later wish to change your selection, you can revisit your cookie preferences via the cookie banner or settings panel if it is presented again, or by clearing cookies related to showdownsupper.com in your browser as described below.
Managing cookies through your browser
Most modern browsers allow you to view, delete or block cookies, and to set rules for specific sites. The steps vary by browser, but typically you can find these controls under settings or privacy options.
- Block all cookies or only third-party cookies
- Clear existing cookies from your device
- Set site-specific permissions for showdownsupper.com
- Receive notifications when a site attempts to set a cookie
Please note that if you disable or block certain cookies (particularly strictly necessary cookies), some parts of the website may not function properly, and reservation or contact forms may not submit as expected.
6. Third-Party Cookies
In addition to cookies set directly by showdownsupper.com, we may work with carefully selected third-party service providers who place cookies on our site for analytics, performance measurement or similar operational purposes.
Examples of third-party cookies include:
- Analytics providers: to measure page views, on-site navigation paths, and general engagement so we can tune our layout, content and information architecture.
- Performance and monitoring tools: to understand loading times and technical performance, and to ensure that key actions such as reservation and enquiry submissions are stable and responsive.
Third-party cookies are governed by the privacy and cookie policies of those providers, not only by Showdownsupper. Where reasonably possible, we configure these services to respect Australian privacy expectations, including using aggregated or de-identified data and limiting retention periods.
You may be able to opt out of some third-party cookies directly through the provider's own tools, in addition to the browser and on-site options described in this policy.
7. Duration of Cookies Stored
Each cookie has a defined lifespan that determines how long it remains on your device. We aim to set proportionate durations that align with the purpose of each cookie.
Session vs persistent cookies
Session cookies are temporary cookies that exist only while your browser is open. They are commonly used to manage navigation, maintain your place as you move between pages, and support short-lived interactions such as form submissions. They are deleted when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them. These are used, for example, to remember that you have acknowledged our cookie banner or to retain certain preference settings between visits.
The specific duration of each cookie varies depending on its function and the configuration set by us or by any third-party providers. Where feasible, we use the shortest duration required to achieve the intended purpose, particularly for any cookies associated with analytics or preferences.
8. Protecting Your Privacy
We treat information collected through cookies with the same care as other personal information we handle. Our approach is built around restraint, clarity and security.
- Data minimisation: we seek to collect only the information necessary to operate, secure and improve showdownsupper.com and our associated dining and lounge services.
- De-identification and aggregation: where possible, analytics and performance data are grouped or de-identified so they do not directly identify individual visitors.
- Security controls: we use reasonable technical and organisational measures to help protect the information associated with cookies from misuse, interference, loss and unauthorised access, modification or disclosure.
- Transparency: this Cookie Policy and our Privacy Policy are intended to explain in clear language how and why we use these technologies.
If you have concerns about how your information is handled in connection with cookies, you can contact us using the details in the Contact for Cookie Policy Questions section below.
9. Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology choices, legal obligations or best practice for Australian hospitality and service businesses.
When we make material changes, we will update the "Last updated" date at the top of this page and may also provide additional notice, such as highlighting the change on our website or revising our cookie banner. In some cases, we may ask you to review and re-confirm your cookie preferences.
We encourage you to review this Cookie Policy periodically so that you remain informed about how showdownsupper.com uses cookies and similar technologies.
11. Further Reading and Resources
If you would like to explore cookies, tracking technologies and digital privacy in more depth, the following types of resources may be useful:
- Guidance from Australian privacy regulators about online identifiers and analytics practices.
- Help and support articles from major browser providers explaining how to manage cookies and site data on your specific device.
- Independent digital privacy organisations that publish plain-language explanations of cookies, pixels and similar technologies.
These resources are general in nature and not controlled by Showdownsupper. For information specific to how cookies are used on this website, this Cookie Policy and our Privacy Policy remain the primary references.